Privacy Policy

Last updated: February 15, 2024

In this policy, we lay out: what data we collect and why; how your data is handled; and your rights with respect to your data. We promise we never sell your data: never have, never will.

This policy applies to Superbnb, a product created by Aseem Thakar. We refer to Superbnb as Company, we, us, or our throughout this policy.

What we collect and why

Our guiding principle is to collect only what we need. Here is what that means in practice:

Identity and access

When you sign up for Superbnb, we ask for identifying information such as your name or email address. That is so you can personalize your new account, and we can send you product updates and other essential information. We may also send you optional surveys from time to time to help us understand how you use our products and to make improvements. With your consent, we will send you our newsletter and other updates. We may also give you the option to add a profile picture that displays in our products.

We will never sell your personal information to third parties, and we will not use your name or company in marketing statements without your permission either.

Billing information

If you sign up for a paid Superbnb plan, you will be asked to provide your payment information and billing address. Credit card information is submitted directly to our payment processor and does not hit Superbnb servers.

Website interactions

We collect information about your browsing activity for analytics and statistical purposes such as conversion rate testing and experimenting with new product designs. This includes, for example, your browser and operating system versions, your IP address, which web pages you visited and how long they took to load, and which website referred you to us.

When we access or disclose your information

To provide products or services you have requested. We use some third-party subprocessors to help run our applications and provide the Services to you.

We may disclose your information at your direction if you integrate a third-party service into your use of our products. For example, if you use a third-party payment processor, we will pass your information to them as necessary to process your payments.

Your rights with respect to your information

At Superbnb, we strive to apply the same data rights to all customers, regardless of their location. Some of these rights include:

  • Right to Know. You have the right to know what personal information is collected, used, shared or sold.
  • Right of Access. This includes your right to access the personal information we gather about you.
  • Right to Correction. You have the right to request correction of your personal information.
  • Right to Erasure. This is your right to request that your personal information be erased from our possession and, by extension, from all of our service providers.

How we secure your data

All data is encrypted via SSL/TLS when transmitted from our servers to your browser. The database backups are also encrypted. In addition, we go to great lengths to secure your data at rest.

Changes and questions

We may update this policy as needed to comply with relevant regulations and reflect any new practices. Whenever we make a significant change to our policies, we will refresh the date at the top of this page and take any other appropriate steps to notify users.

Have any questions, comments, or concerns about this privacy policy, your data, or your rights with respect to your information? Please get in touch by emailing us at hello@superbnb.co and we will be happy to try to answer them!