Refund Policy

Our refund policy is simple: If you are ever unhappy with our product for any reason, just contact our support team and we will take care of you.

Examples of full refunds we would grant

• If you were just charged for your next month of service but you meant to cancel, we are happy to refund that extra charge.
• If you forgot to cancel your account a couple months ago and you have not used it (i.e. there has been no activity on your account) since then, we will give you a full refund for a few back months. No problem.
• If you tried one of our products for a couple months and you just were not happy with it, you can have your money back.

Examples of partial refunds or credits we would grant

• If you forgot to cancel your account a year ago, and there has been activity on your account since then, we will review your account usage and figure out a partial refund based on how many months you used it.
• If you upgraded your account a few months ago to a higher plan and kept using it in general but you did not end up using the extra features, projects, or storage space, we would consider applying a prorated credit towards future months.
• If we had extended downtime (multiple hours in a day, or multiple days in a month) or you emailed customer service and it took multiple days to get back to you, we would issue a partial credit to your account.

Get in touch

At the end of the day, nearly everything on the edges comes down to a case-by-case basis. Send us a note, tell us what is up, and we will work with you to make sure you are happy.